ServiceOps
Service Excellence, Optimized
Manage your field service operation, from service request to task closure and customer feedback. ServiceOps, your Field Service Management (FSM) software for businesses. Get all the necessary features at a competitive price.
Optimize, Automate, and Scale - ServiceOps FSM, Made for Growth
Optimize operations, automate workflows, and scale effortlessly with field service software. Gain full control over your business with smart, intuitive solutions designed for growth.
Streamline Processes
Automate scheduling, tracking, and reporting to eliminate manual errors.
Boost Productivity
Assign jobs smartly and maximize technician output.
Empower Technicians
Simplify workloads and reduce unnecessary stress for your team.
Reduce Costs
Optimize routes and resource allocation to save time and money.
Delight Customers
Provide real-time updates and faster resolutions.
Make Every Service Job Simple and Successful
Deliver Seamless Service, Every Time
Handle every customer request smoothly, from the first call to job completion. Quickly create cost estimates so customers know what to expect, then turn approvals into jobs without delays. Scheduling is easy with a calendar that helps you assign the right person at the right time. Everything stays organised, so your team can finish work faster and keep customers happy.
Field Operations Made Smarter
Keep your field team moving without confusion. Assign jobs with proper location so the technician gets to the customer site precisely. Technicians can see all of their assigned job details on their device, update progress, and share photos from the site. Real-time updates keep everyone in sync, reducing calls and paperwork. This way, your team works efficiently and stays focused on completing jobs right the first time.
Deliver a Premium Customer Experience
Give your customers a smooth and professional experience. Store all their details and past services in one place for quick reference. Let them raise requests online whenever they need. Keep them informed with automatic updates about their job status and technician arrival. Clear quotes, easy invoices, and simple payment options build trust and make doing business with you easy.
Run Your Business Smarter with Centralized Management
See how your business is performing anytime with simple dashboards and clear reports. Stay on top of payments and expenses so you always know where money is going. Get automatic alerts when jobs are pending or issues need quick action. Control who can access what with secure permissions. Adjust settings to match how your team works best, so everything runs smoothly without extra effort.
Needful Impact on Service Businesses
60%
Increase in first-time fixes
45%
Decrease in MTTR (Mean Time to Repair)
30%
Reduction in Operational Costs
Plans That Fit Every Service Workflow
Pick a plan that helps you dispatch faster, resolve smarter, and control costs.
Standard
Manage your field service business with all the essential features needed to get started and operate smoothly.
- Up to 250 jobs/month
- Service Requests Management
- Service Estimates
- Work Order Management
- Job Management
- Job Scheduling
- Intelligent Task Assignment
- Job Costing
- Dispatch Console
- Technician Profile Management
- Real-time Updates & In-app Notifications
- Mobile App Access & Field Uploads
- Customer Records & History
- Product, Parts & Service Management
- Invoicing & Payment Recording
- Standard Reports
- Role-based Access Permissions
- Profile & Account Settings
- Ongoing Support
- Application Maintenance
Most Popular
Premium
Gain more control over your business to scale and expand with additional features that enhance operations and support growth beyond the basics.
- Up to 500 jobs/month
- Advanced Job Costing
- Dispatch Console Map View
- Sales Partners Management
- Custom User Roles
- User Groups
- Customer Portal
- Service Bookings & Requests
- Quotes & Invoices
- SMS Notifications (1000/month)
- Email Notifications (1000/month)
- Escalation Notifications
- Data Import/Export
- Unlimited Data Retention
- Performance Dashboard Views
- Priority Onboarding & Support
Custom
Based on your business and workflow, our experts can help you choose an appropriate plan or suggest a custom plan as required.
- Custom jobs/month
- Custom features
- Custom field service technician mobile app
- Custom integrations
Enhance Your Field Service Management App with Powerful Integrations
Build a robust system that streamlines operations, boosts efficiency, and elevates customer service, all by seamlessly integrating with ServiceOps.
SalesCruze
Field Sales Automation | FSA
Streamline the lead pipeline and dispatch sales reps to close deals, convert prospects to customers, and effectively manage your field sales operations.
Resilio CMMS
Preventive Maintenance CMMS
Easily schedule and manage preventive maintenance to ensure maximum uptime and performance for your operations or client assets.
Bond CRM
Customer Relationship Management
Manage your lead pipeline and customer journey with advanced tools to optimize sales, marketing, and engagement for lasting relationships.
RouteGo
Route Planner
Optimize your field team's route planning to streamline operations by minimizing delays and rerouting.
TrueSmiles
Loyalty Program
Motivate the workforce to earn while they work by allocating reward points for every job they complete and redeeming rewards using them.
Voiz
Feedback & Surveys
Gather valuable customer feedback to refine services and boost satisfaction.
Optional Modules
Extend core capabilities with optional modules that integrate tightly with our unified apps.
Warranty & Claim
Seamlessly manage warranties, claims, and service validation.