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Digital Experiences

SocialDNA Labs / Practices / Digital Experiences

“Digital practices to accelerate Marketing transformation”

SocialDNA Labs is helping enterprises think and rapidly realize their value and the way they deliver it with radical customer-centricity. Our ever-evolving frontend ecosystem provides multiple choices to help strike a balance between technology and user expectations through our various techniques that includes Digital engineering, Digital analytics, Digital Commerce, Digital marketing and more.

For businesses that prefer everything under one roof, we offer an end-to-end approach that involves design, usability, and other complementary services along with custom application development. The advanced digital solutions that we practice helps in engaging customers across an ever-expanding array of touch points, to serve them over various channels.

Digital Experiences

Our Digital Experiences concept involves transforming human insights into production-ready digital solutions. While digital marketing solutions may be helpful in your digital journey to some extent, the lack of a solid technology foundation will soon start brewing up in the form of the inability to reap expected results out of digital initiatives. To figure out the loopholes in your marketing strategies we dive deep into your company’s structure to make successful approaches using our smart digital infrastructure, analysis, automation, and applications.

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Experience matters. Both customers and leaders agree to this. In today’s world, enterprises are looking for ways to improve customer experience through the digital ecosystem since it offers people instant access and an ever-expanding range of services and information. The growth of consumer demands and business adoption of digital innovation continues unabated. Thus, the digitalization of businesses has opened ways to innovate and drive competitiveness.

SocialDNA Labs Product Innovation and experience strategy services are designed such to bring quick value to companies through effective digital innovation. By using the factors such as optimization of blended insights, relevancy, UX, growth, and monetization, we take care of the entire process of Digital Development. Our proven methods combined with the latest technology allow us to create an optimized solution for you that is effective and bring great ROI to the company.

The service sector is expanding with increasing importance, especially if you consider its economic significance. Businesses are looking to innovate themselves in order to remain competitive in the market and attract new customers every day. This resulted in shifting of the marketing campaigns from portfolios of single products to eco-systems of products and services. Social DNA Labs equip businesses with tools that create a structure for developing a service offering that meets customers’ demands while also creating a positive image of the brand.

Digital Product, System & Service Design incorporates many existing disciplines as well such as web design, user experience, information architecture, and content marketing. We work at the intersection of technology, creative and strategy to deliver brand experiences that will leave a lifelong impression in the minds of the buyers. Our expert teams address every aspect of plan and implementation; from business strategy and branding to the architecture of digital technology.

We create connected environments in a transformational physical world where brands can deliver multi-sensory experiences to keep its customers engaged. Build yourself a robust platform where you can interact with consumers, share stories, deliver long lasting impressions. Create a long-lasting relationship with customers with our multidisciplinary practices that deliver connection, conversation and conversion.

SocialDNA Labs allows businesses to explore new ways to bridge the gap between consumers and brands. Our execution extends to creating strategic insights to deliver functional, delightful and satisfying customer interaction through Digital Products such as content, data, websites, apps and CRM. Get design specific services that provides connected customer service journey, from front stage leading to the back stage. Our measurable solutions help clients to endure a business advantage thus enabling them to keep a track on new opportunities.

We optimize your brand communication from the customer’s perspective and promote customer loyalty by creating customer-centric strategies. We provide enterprises with customer journey maps to identify customer touch points throughout the customer lifecycle. Thus, the business builds customer experiences based on demands and consumer behavior. Our solution gives industrial insights by transforming random data into structured data and examining that data to give meaningful insights on customer profiling, demands, leads generation, and fraud detection. This approach also facilitates business to evaluate and streamline its processes throughout the customer journey, which will promote customer satisfaction.

At SocialDNA Labs, we are focused on delivering highly personalized data integrated with CEM solutions that will improve customer engagement along with a continuous customer journey. You get a solid foundation for implementing a successful customer experience strategy and set new benchmarks in the industry.


Over a thousand success stories to tell you

Intelligent Digital Assistant

Although there is a multitude of channels available for customers to engage with their brands, yet there are instances where consumers have to go through a lot of processes to reach a brand

make some noise, generate fresh leads, and eventually add on to your revenue.


Integrated realities

If you wish to display your products, and services with augmented and virtual realities, we can facilitate you.


Customer Onboarding Experience

A robust Customer Onboarding Experience directly impacts the market share of your business. It helps in improving loyalty, customer retention, and escalating sale opportunities.


Connected Experiences

If you have observed that your customers aren’t getting a seamless experience across digital apps, devices or other channels, then you are most likely losing them


Employee Experience

Our Digital Employee Experience solution leverages mobile, machine-learning, and other emerging technologies to deliver employees experiences on par with consumer-based solutions.


Digital Interface Development

Our skill set in designing user-experience mediums has enabled the simplification of interaction between our client and his target customers.



Changing the Digital Game with digital services

A Brief About Our Services

Elevate your customer experience with our certified application support engineers and architects who can efficiently handle your online environment to deliver optimized customer experience. Our experts will enable you to deliver an optimized result so that you can overcome your IT expenses and focus on your core business support functions.

Boost product performance and reliability by extracting the most out of your applications with result-oriented best practices, an optimized application built, application performance monitoring and insights. Our team of application developing experts will help you get your business ecosystem up and running smoothly by deploying the latest technologies so that your system doesn’t slow down.

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eCommerce Development

UI/UX Studio

Applications are critical to the growth and success of any business.Read More

eCommerce Development

Augmented Reality & Virtual Reality

We at Social DNA Labs build and provide cutting edge Augmented Reality Apps & Virtual Reality Apps Solution for various businesses and consumer niches. By having already built an array of most remarkable solutions by combining many other technologies, we have the skills, facilities, tools and expertise to build AR/VR based applications with most immersive experiences.Read More

eCommerce Development

Chatbots & Voice Interfaces

Although the phone calls are still the most important channel for customer service, the voice-based smart chatbots online can automate your customer service and can enhance the customer experience to the latest digital standards. Thus, help in delivering a rapid return on investmentsRead More

eCommerce Development

Robotic Process Automation

Not all Robotic Process Automation programs are created alike.
Powered by proprietary AI technology, the Robotic Process Automation at Social DNA Labs is designed to help organizations combine technologies like artificial intelligence, machine learning, and knowledge-based practices to lead the enterprise-wide transformationRead More


Crucial Insights into Building successful Business Empires

Ready for a Digital Transformation?

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Learn more about our customer experience solutions. For support and enquiries contact us now.